Change Your Password

Account & Password Information

• One account per person only — accounts cannot be shared.

Updating Your Information
If you need to update your personal details, you’ll need to provide a valid ID.

1. Go to: Menu > Help and Support > Document Center
2. Upload your documents
3. Email [e-mail] to let the team know

Our Security Team will review and update your information within 24–48 hours.

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Resetting Your Password

You can now reset your password yourself from the login page:

• Click “Forgot Password?”
• Check your email for the reset link (don’t forget your spam/junk folder)

If you’ve had too many failed login attempts:

• Just reset your password
• Create a new one
• You’ll regain access right away — no need to contact support ✅

Password Tip:
You cannot reuse an old password. If you try, you may see an error message. Be sure to create a new, unique password. For an easy to remember password, we suggest combining something gambling related, a series of numbers, and then a special character.  Example: Pokernight2468$

You are also welcome to change your password within your account.  Go to Menu>Account Settings>Security & Login