Multiple Device Usage & Geolocation Compliance

Multiple Device Detection

Our geolocation services monitor device activity on your account to help ensure compliance with our security and location verification requirements.

Using more than two devices on the same account within a short period of time may trigger a temporary block on geolocation checks. If you receive a geolocation pop-up across multiple devices, it may indicate that your account has been flagged for potential device sharing.

What to Do If You Are Blocked

If your account is temporarily blocked from completing geolocation checks:

Wait up to 24 hours to 72 hours before attempting to use the account again, as the block may automatically lift.
Avoid signing in from additional devices during this period.

Important Notice

If you continue to experience issues with your account or believe the block was applied in error, please contact Support for further assistance.